• Care Team
  • Clothing
  • ESL
  • Employment
  • Financial Education
  • Food
  • Health
  • PADS
  • Home Repair
  • Human Trafficking
  • Pregnancy
  • C.A.R.S.
  • Legal
  • Prison
  • Tax Preparation
  • Adoption
  • Foster Care

We all fall down sometimes. We all encounter trials and difficulties. And in those times, we can curl up in despair—or we can partner with those who will provide strength, encouragement, and hope.The Care Team exists to be that outstretched hand; a steady support so you can stand back to your feet. Volunteers will listen to your story, look at your situation objectively, and offer practical, wise steps to help put you on a better path.

Care Team

The Care Team was created to help you navigate available resources, in a spirit of love, encouragement, and hope. When you meet with a member of the Care Team, you can expect to receive:

  • A one-on-one conversation with a Care Team volunteer, who will listen to your story and provide basic pastoral support.
  • Wise counsel about next steps to help improve your situation, and help you grow emotionally and spiritually.
  • Information about services available from the Care Center and Willow Creek Community Church.
  • Referrals to other organizations in the community that may be able to provide additional help.
  • Referral to a Willow Creek Care Pastor if further pastoral support is needed.
  • Prayer and encouragement.


If you would like to meet with a member of the Care Team, please bring the following:

  • Photo ID
  • Proof of income - e.g. social security payment, pay stub, bank statement, unemployment benefits statement, etc.
  • Proof of address, current within 30 days — e.g. utility bill, mortgage statement, bank statement, etc.

If you are struggling to clothe your children, you are not alone. We would love to come alongside you and help.

In today's economy, people are forced to make tough choices. Choices like whether to pay the electric bill, feed their family, or provide clothing for their children—choices that can seem overwhelming. But there is hope.

At the Care Center, you’ll find clothing for your children – and so much more. Our volunteers look forward to meeting you, hearing your story, and offering encouragement as they welcome you to the Clothing Store. You will be able to purchase freshly laundered clothing for your children and they will even have the opportunity to try on items in our handicap-accessible fitting rooms! We want your child to feel the happiness and dignity of wearing clothes they are proud of.

Children’s Clothing

  • To qualify bring your AllKids Insurance Card.
  • If you do not have public aid insurance, ask your Intake volunteer for a 10-item Limited Visit.
  • If your finances are preventing you from buying clothes, ask to see our Care Team for help.
  • All items are available at low cost. Cash or debit payment are accepted at the time of purchase.
  • The Clothing Store is available for children ages Newborn through 14. Only children’s clothing is available.
  • If you are in your third trimester of pregnancy, you may also shop for your new baby.
  • Beautiful handmade blankets are also available for purchase.
  • Households are eligible to shop one time per month.
  • Cash or debit purchases only.


If you would like to meet with a Care Team member to receive clothing from the children’s clothing store for your child, please bring the following:

Proof of Household Income (at or below 150% of the Federal Poverty Line)

  • Proof of income from the last 30 days (pay stub, bank statements, etc.)
  • Unemployment benefits statement from the last 30 days
  • Social Security statement
  • Other income statements

Proof of Child Identity:

  • Birth Certificate
  • Child’s Medical Card/KidCare Card
  • School Records Including Name & Birthdate

English as a Second Language (ESL)

    • Do you need to learn or improve your English language skills?
    • Would improving your language skills help you get a better job or position?
    Would you like to communicate better at work, home, public places or with friends?

The Care Center offers ESL classes to improve your English skills, help you understand the American culture, and give you a taste of Christian community.

Beginner: Students develop basic English vocabulary, pronunciation and grammar. Time is spent on reading, writing and conversation. Class is fun and student participation is encouraged.

Intermediate: Students develop more advanced English skills in speaking, listening, reading and writing. The class will also help students grow their cultural understanding. Students will work independently and with each other on various activities in a fun, safe environment.

Advanced: Students practice their English through writing and conversation. Class focuses on real life situations to help students work toward fluency. Students will learn to communicate more clearly and correctly, opening up more opportunities for themselves professionally and personally.

  • English is taught in a relaxed, safe, and informal environment.
  • Teachers are kind and love to help students improve their English skills.
  • Classes are held every day of the week to accommodate your schedule.
  • Students are encouraged to take as many classes as their time allows according to their skill level.
  • Lessons are relevant to students’ needs and interests.
  • ESL Bible study and small group for spiritual growth and community support are available.
  • Child care is available in the Kids Zone for the morning classes.

We’re committed to help you improve your language skills and help you understand the American culture in a Christian supporting environment. The ESL program is a warm lively community where you will have the opportunity to learn and practice the English language and gain relational and social support. This program will also connect you to many resources available at the church and the Care Center that may benefit you in many ways.

Eligibility: Everyone who is interested in improving his or her English language is invited.

Click Here: Employment Services Calendar 2018

You are one of a kind. God made you with unique skills, abilities, ideas, and experiences. And you have a contribution to make.Finding a job in today’s economy can be a challenge—especially if you do that search on your own. Knocking on doors, surfing the internet, and filling out a myriad of applications can be time consuming and potentially discouraging.

At the Care Center, you’ll find practical help and a strong dose of hope. You’ll have the opportunity to define your job search, obtain assistance with your résumé or application, and prepare for an interview. And you’ll leave knowing you are not alone.

Job Fair

Don't miss the Job Fair on October 11, 1 to 4 p.m. in the Willow Creek Main Lobby! Meet prospective employers from the community who are looking to fill open positions with great candidates! Positions in healthcare, manufacturing, administration, food service, sales, finance, and retail are among some of the options available. Come dressed for success and bring your resume. No registration required.

Bonus Feature! Come early (11 a.m. to 1 p.m.) and visit our Career Corner located in Guest Central for great buys under $5 on accessories, suits, shoes and all types of business attire. Free resume reviews, head shots, make-overs, goody bags, coupons, and haircuts provided by industry specialists.

Learn more HERE.


Job Seeker Workshops

Master the elements of conducting a successful job search. Hear from human resource professionals and industry experts on current best practices to find a job that fits your skills and interests. Check out the class schedule HERE.

Entrepreneurship & Small-Business Development

Learn the ins and outs of starting your own business. This workshop includes panel discussions with entrepreneurs and small-business experts to help you construct a business-plan framework. Check out the class schedule HERE.

1:1 Coaching

One-on-one counseling for your job search is vital. Every Wednesday, 10 a.m. to 12 p.m. and 6:30 to 8 p.m. in Room F179. Be sure to get a pager from the Welcome Desk!

HIRE-WAYS|Helping Individuals Return to Employment—Wise Advice for Your Search

HIRE-WAYS is more than just a clever name. Statistically, people who are part of a support team find a new job in the half the time. Join this weekly group that provides encouragement, structure, helpful tips, and accountability for your job hunt. Click here to find out more.

Computer Skills: Learn to Code

Start with learning the basics and move forward in developing advanced computer skills. Our skilled instructors will help you enhance your proficiencies which make you more marketable and efficient in the workplace as well as anywhere computer skills are needed. Check out the class schedule HERE.

Employment Services

Employment consultation is available to anyone who is unemployed or seeking a job that better aligns with their abilities and goals.

        • You will meet privately with an employment counselor at no cost to you.
        • The counselor will address your individual situation, and can offer advice on looking for a job, writing a résumé, filling out job applications, networking, and preparing for an interview.
        • Referrals to other employment resources are also available.

Online Resources

The Job Connection website allows you to search thousands of current job openings to find one that may be right for you. You can even choose to be notified of new jobs as they are posted.
Search Now

Financial Education Workshops and Consultation

Are you stressed about finances?

The Care Center is here to help with Financial Snapshot!

Financial Snapshot is a 2 hour class offered by the Care Center that will help you understand your current financial picture and what next steps you can take to move toward financial peace. After attending, you will have the opportunity to make an appointment with a personal financial coach to help guide you through next steps. The class is taught in English in Room F184.

Click HERE to sign up for an upcoming class.

Habla Espanol?

If you are struggling to feed your family, you are not alone. And it's really okay to ask for help. In today's economy, people are forced to make tough choices. Choices like whether to pay the electric bill, fill their prescriptions, or feed their family—choices that can seem overwhelming. But there is hope. At the Care Center you'll find food for your table—and so much more. Volunteers will welcome you, listen to your story, and offer encouragement for the future, as well as practical help for today.


Emergency food is available to any individual or family who is in need.

  • Your family may come to the Care Center once a month for groceries, free of charge.
  • You will receive enough food for about one week.
  • Fresh fruit, vegetables, dairy, and meat are usually available, in addition to canned or boxed food.
  • In-season produce is grown at Willow Creek's Giving Garden.
  • You may return each week for bread.
  • Food comes from the Greater Chicago Food Depository and many other partners.


To receive groceries, please bring:

  • Photo ID.
  • Proof of your address, current within 30 days—this can be your most recent utility bill, mortgage statement, bank statement, etc.

More Help

To find other food pantries near you, please visit feedingillinois.org.

SNAP Outreach

SNAP (Supplemental Nutrition Assistance Program) is operated by the US Department of Agriculture, and helps provide healthy food for families in need.

To check on your eligibility for SNAP, use the SNAP Eligibility Calculator.
For more information, please call the Greater Chicago Food Depository at (773) 843-5416 and ask for the SNAP Outreach Program. Or click HERE to learn more.

Good health is a gift. It allows you to care for your family, earn an income, live an active life, and so much more. To help protect that gift, the Care Center offers health screenings for blood pressure, iron, and glucose. become serious. These screenings identify areas where you may be at risk for disease, so you can address any issues before they

Health Services:

Cooking Class

Sign up for our Cooking Class, specifically designed for those facing medical challenges. Learn how to cook nutritious meals, which are an important part of a healthy lifestyle. Upcoming dates:
Thursday, January 10, 5:30-6:30 p.m.

Blood Pressure and Glucose Testing Guidelines:

  • The care center has volunteer nurses that provide blood pressure screenings during each shift open for food.
  • Glucose testing is performed for a $3 charge on the first Monday of every month from 10:00-11:00am.
  • To receive health screenings, please bring a photo ID and proof of your current address—this can be your most recent utility bill, lease, mortgage statement, or medical card.

Dental and Eye Care Clinic Guidelines:

All services for the Dental and Eye care clinic are available to individuals who have met with a Care team counselor and have been approved for services. Once approved, patients become eligible to receive services for 1 year from the approval date. After 1 year, patients will need to re-qualify for eligibility. Patients eligible for services must be over 18 years of age, earn 150% or below the Federal poverty level, and have no dental or eye care insurance in place. All exam services cost $25 per appointment.

  • Dental Services include an oral exam, x-rays, teeth cleaning, basic restorative services (fillings) and extractions if necessary.
  • Optical services include a complete eye exam consisting of an external and internal eye exam, refractive status evaluation, and binocular function and diagnosis. If eyeglasses are necessary, the patient will be given a prescription and if desired fitted for eyeglasses. Frames and lenses start at $30.
  • The Dental and Eye Care Clinic is by appointment only. Once approved by a Care Team counselor, you will be given instructions on how to make an appointment. If an emergency, please call the clinic at 224.512.2300

Homeless Assistance

Willow Creek partners with JOURNEYS to provide emergency shelter for local residents who are homeless through the PADS (Public Action to Deliver Shelter) program. Willow is part of a network of 19 faith-based PADS shelters in northwest suburban Cook County.

  • Overnight shelter is available for men, women, and families.
  • You will receive a hot dinner, breakfast, and sack lunch.
  • Mattresses, pillows, and blankets are provided.
  • Shower and laundry facilities are also available at Willow Creek.


Before coming to PADS for the first time, you must complete a registration process by calling (847) 963-9163 and meet with a PADS representative.

Home Repair

Willow Creek Care Center volunteers that are skilled in handyman services will assist qualified Care Center visitors with a variety of home repair services. All home repairs are targeted to restore a functional and safe environment. See the Care Team for additional information on the program and the specific services being offered.


  • Requires assessment screening through the Care Team.
  • All services must be performed on a home that the person lives in and owns.
  • The repairs must not be intended for the purpose of selling the home.
  • Human Trafficking is defined as a person used against their will by force, fraud or threats for the purpose of cheap labor, domestic servitude or sexual services.At the Willow Creek Care Center we strive to:

      • Educate: raise awareness and understanding in our community that this is an issue in our suburban backyard. This is accomplished through mid-week classes and a monthly newsletter.
      • Train: learn from key service providers in our community. This is accomplished through special events on our campus and in the community.
      • Mobilize: send volunteers to assist partners and service providers in coming alongside victims. This is accomplished through committed relationships with partners and affiliate organizations reaching out to this population.
      • Refer: Provide resources to victims. If a guest has been victimized by human trafficking or would like to report suspicious behavior, please refer them to Salvation Army Stop-It Program’s 24 hour hotline, 877-606-3158.

    Unexpected Pregnancy Support Services

    The Care Center, in partnership with Caris, offers counseling & supportive services to women facing an unexpected pregnancy. We want to ensure you have the support you need so our services are free and confidential. Additionally Caris supports women who have previously faced an unexpected pregnancy. Appointments and walk-ins are welcome.

    Services Offered:

    • Professional Counseling
    • Pregnancy Test
    • Ultrasounds
    • Health Insurance
    • Connection Groups
    • Options Counseling
    • Grief counseling (related to pregnancy)
    • Access to Community Resources

    Not having transportation in the Northwest suburbs can be debilitating. We rely heavily on our vehicles to get to church, get to work, doctors’ visits and so much more. The purpose of the C.A.R.S. Ministry is to assist you with basic car repair so that you can get back to doing life.All Transportation services require assessment by the Care Team to determine if you are eligible. To meet with the Care Team, come to the Care Center and check in with an Intake Host. Inform the Intake Host of your desire to meet with a Care Team member regarding transportation assistance.

    We do not repair transmissions, engines, head gaskets or body work.


    • You must bring proof of income from the last 30 days (pay stub, bank statement, etc.)
    • To qualify you must earn 150% or below the Federal poverty level.
    • The vehicle must be registered in your name.
    • Vehicle cannot be more than 20 years old.
    • Hold a valid drivers’ license

    If, after meeting with a Care Team member, you are eligible for a vehicle repair, you are responsible for the full cost of the parts associated with your car repair.

    Whatever the situation, legal issues can be intimidating. But when you understand your options, you can change fear of the unknown to a plan for resolution. If you have questions regarding a legal matter, the Care Center stands ready to help by providing trusted advisors who will get you started on the right path. Respected attorneys are available by appointment only, to evaluate your situation, answer basic questions, and direct you to additional resources if needed. In addition, if you have a family member who is in prison or has recently been released, the Care Center offers support groups for prayer, visitation, and resources.

    One-on-One Consultation —Meet with a trusted advisor about your legal issues. Guests are seen on a first-come, first-served basis. Tuesdays, 10 a.m. to 12 p.m. and 6:30-8 p.m. and the first Saturday of every month (closed July 7 and September 1). Room F179. For immigration questions, please make an appointment for an Immigration Consultation.

    Immigration Consultation—a bilingual (Spanish) immigration accredited legal representative is available to take one-on-one appointments and answer your questions every Tuesday morning from 10:00 a.m. to noon. Appointments can be made in person during any open hours of the Care Center. Please indicate that you are requesting an immigration consultation.

    Scope of Service

    Legal consultation is available to any individual who needs help and cannot afford an attorney.

    • You will meet privately with an attorney at no cost to you.
    • When possible, the attorney will give you immediate advice on potential solutions to your problem.
    • If more help is needed, you will be referred to organizations that offer specialized legal/social services, or to capable lawyers who may be willing to assist you at no charge or a reduced fee.
    • The attorney you meet with at the Care Center will not represent you long-term, and cannot go to court with you. Their role is to be an advisor and, when necessary, guide you to additional help.
    • One-on-one counseling sessions are generally 20-30 minutes in length.

    The following are areas in which we are able to offer counsel:
    - Bankruptcy - Housing
    - Breach of contract - Immigration
    - Consumer issues - Probate
    - Criminal - Public benefits
    - DCFS issues - Social Security Disability Insurance
    - Employment issues - Tax
    - Estate planning - Tort
    - Expungement - Unemployment benefits
    - Family - Worker's compensation
    - Guardianship

    We are not able to offer counsel for the following areas:
    - Financial Counseling
    - Human Trafficking


    For legal consultation, please bring the following:

    • Photo ID.
    • Proof of your current address—this can be your most recent utility bill, lease, mortgage statement, or medical card.

    The Prison & Jail Ministry exists to serve:

    • Those in incarceration. Prison and Jail Teams at a number of facilities provide pastoral visitations, group classes, Bible studies, literature distribution, and worship services. Volunteers may also participate in our prison pen pal program.
    • Those released from prison/jail wishing to find a church home. This is accomplished through one-on-one mentoring, small groups, resource referrals for basic needs, community service obligations, and rides to Willow Creek Community Church.
    • Families who have an incarcerated family member. This is accomplished through spiritual family support groups which offer an understanding and prayer-filled environment.

    Free Income Tax Preparation

    The Care Center is please to offer FREE income tax preparation services. The Care Center is a certified IRS VITA (Volunteer Income Tax Assistance) site.

    The Care Center VITA Tax Preparation season is now closed. We would love to serve you next tax season so please check back for details in December 2018.

    If you have questions about taxes, please contact the IRS.

    Adoption Ministry

    The Adoption Ministry exists to support those who are interested or involved in adoption. Our network of families include those who have already adopted, those who are in the process of adopting, or those who are considering adoption. We also acknowledge the “first mom,” and aim to support women who have made an adoption plan for their child(ren).

    If you are considering adoption and would like to talk with someone about next steps, send us an email and one of our mentors will contact you to set up a time to meet or talk over the phone about any questions you may have. The Adoption Ministry hosts a Considering Adoption series, a five week study in a small-group setting. The series is a way to explore the adoption option and to get to know other families that are on a similar journey. Adoption Informational Meetings are held throughout the year, and are facilitated by adoption professionals from various agencies in the Chicagoland area.

    For any questions or for more information, please email adoption@willowcreek.org

    Foster Care Ministry

    The Foster Care Ministry exists to support those who are interested or involved in foster care. Our network of families consists of those who are already fostering, those who are in the process of becoming licensed, and those who are considering foster care.

    Foster families across Illinois provide a temporary safe home for children who have been placed in the care of DCFS (Department of Child and Family Services) by local courts. DCFS strives to reunite children with their birth families, and nearly half of all foster children are reunified with their families within 12 months. When reunification simply is not possible, as determined by the courts, some foster families choose to adopt the children they have cared for.

    The Care Center’s Foster Care Ministry provides opportunities to help you connect with other foster families and to learn more about the foster family experience.

    To volunteer with the Foster Care Ministry, become a part of the foster care team that supports foster families, advocates for the foster care community, and helps plan special events, workshops, & informational meetings.

    If you are considering becoming a foster family and would like to talk with someone about next steps, email fostercare@willowcreek.org and one of our mentors will contact you to set up a time to meet or talk over the phone about any questions you may have. We also host foster care informational meetings throughout the year, as well as DCFS trainings. They are facilitated by foster care professionals from various agencies in the Chicagoland area.

    For more information contact us at fostercare@willowcreek.org